Effective Date: January 1, 2026
Seampal ("we," "us," or "our") operates the Seampal platform at seampal.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By using Seampal, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide
When you create an account or use our services, you may provide us with:
- Account information: Your name, email address, and password when you sign up.
- Business information: Your business name, phone number, address, and other details you add to your profile.
- Client records: Names, phone numbers, measurements, order details, and other information you store about your clients.
- Financial records: Payment amounts, expense records, and other financial data you enter to track your business.
- Images: Photos you upload related to orders, styles, or your business (e.g., fabric images, design references).
1.2 Information Collected Automatically
When you use Seampal, we may automatically collect:
- Usage data: Pages visited, features used, and actions taken within the platform.
- Device information: Browser type, operating system, device type, and screen resolution.
- Log data: IP address, access times, and referring URLs.
- Analytics data: We use Google Analytics to understand how users interact with our platform. This may include cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Seampal platform.
- Create and manage your account.
- Store and organize your client records, measurements, orders, payments, and expenses.
- Send you important service-related notifications (e.g., account verification, security alerts).
- Analyze usage patterns to improve our product and user experience.
- Respond to your support requests and inquiries.
- Protect against fraud, abuse, and unauthorized access.
3. How We Store and Protect Your Information
3.1 Data Storage
Your data is stored using the following services:
- Supabase: We use Supabase for authentication and as our primary database. Supabase provides secure, encrypted data storage and handles user authentication (including email/password sign-in and session management).
- Cloudinary: Images you upload (such as order photos and style references) are stored on Cloudinary, a cloud-based media management service.
3.2 Security Measures
We implement reasonable technical and organizational measures to protect your personal information, including:
- Encrypted data transmission using HTTPS/TLS.
- Secure authentication and session management via Supabase Auth.
- Access controls ensuring your data is only accessible to you through your authenticated account.
- Regular review of our data handling practices.
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
4. Third-Party Services
We use the following third-party services to operate Seampal:
- Supabase: Authentication and database services. Supabase Privacy Policy
- Cloudinary: Image storage and delivery. Cloudinary Privacy Policy
- Paystack: We integrate with Paystack to enable tailors to record payments within the platform. Seampal does not process payments directly on behalf of end-users. Tailors use Seampal to log and track payments their clients make through other channels (cash, bank transfer, POS, etc.). Paystack Privacy Policy
- Google Analytics: Website analytics and usage tracking. Google Privacy Policy
These third-party services have their own privacy policies. We encourage you to review them.
5. Cookies and Tracking Technologies
Seampal may use cookies and similar technologies for:
- Essential cookies: Required for authentication, session management, and core platform functionality.
- Analytics cookies: Used by Google Analytics to collect anonymous usage data and help us improve the platform.
You can control cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use Seampal.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: With trusted third-party services (listed in Section 4) that help us operate the platform, subject to their privacy policies.
- Legal requirements: When required by law, regulation, legal process, or governmental request.
- Safety and protection: To protect the rights, property, or safety of Seampal, our users, or the public.
- Business transfers: In connection with a merger, acquisition, or sale of assets, in which case your data may be transferred to the acquiring entity.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, unless we are required to retain it for legal or regulatory purposes.
Client records, measurements, orders, payment records, and expense data that you create within Seampal are retained as part of your account and are deleted when your account is deleted.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete personal data.
- Deletion: Request that we delete your personal data and account.
- Data portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to certain processing of your personal data.
- Withdraw consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at hello@seampal.com.
9. Children's Privacy
Seampal is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.
10. International Data Transfers
Your information may be stored and processed in countries other than your own. By using Seampal, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by updating the "Effective Date" at the top of this page and, where appropriate, providing additional notice (such as an in-app notification or email).
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
